Governor Charlie Baker issued an emergency order requiring all businesses and organizations that do not provide “COVID-19 Essential Services” to close their physical workplaces and facilities to workers, customers and the public until May 4th. These businesses are encouraged to continue operations remotely.

The Baker-Polito Administration issued a list of designated businesses and other organizations that provide essential services and workforces related to COVID-19 that shall continue to operate brick and mortar facilities during this time period. This list is based on federal guidance and amended to reflect the needs of Massachusetts’ unique economy. While these businesses are designated as essential, they are urged to follow social distancing protocols for workers in accordance with guidance from the Department of Public Health.

Businesses and organizations not on the list of essential services are encouraged to continue operations through remote means that do not require workers, customers, or the public to enter or appear at the brick-and-mortar premises closed by the order.

Restaurants, bars, and other establishments that sell food and beverage products to the public are encouraged to continue to offer food for take-out and by delivery if they follow the social distancing protocols set forth in Department of Public Health guidance continue operations. On-premises consumption of food or drink is prohibited. For a detailed "essential services" explanation, please see this document.


If you would like your businesss info listed on thei page, regardelss of whether you are a member or not, please get in touch with This email address is being protected from spambots. You need JavaScript enabled to view it. 

ACT Volunteer Center

April Volunteer Coordinators' (VCN) meeting canceled.

Adam's Donuts, Greenfield

Closed until further notice. 413-774-4214  https://www.facebook.com/adamsdonuts

Applebees, Greenfield

Offering both to-go and delivery options from 11:30am-9pm, seven days a week.  413.772.0079 https://www.applebees.com/en/menu

Antonio's II Pizza and Grinders, Bernardston

Open for pickup and delivery. Call ahead and they will have it ready. 413-648-9800 or 413-773-7517. Delivery available to Greenfield, Bernardston, Gill and Northfield. https://antoniospizzaandgrinders.com/

Artisan Beverage Cooperative

Taproom closed and not pick up until further notice https://artbev.coop/

Berkshire East Mountain Resort

Closed for the winter season. https://berkshireeast.com/the-resort/blog/statement-on-covid-19

Blue Heron Restaurant

Closed until at least April 7th https://www.blueherondining.com/

Bonnie B's Country Kitchen, Greenfield

Open for takout https://bonniebscountrykitchen.org/

Brad's Place, Greenfield

Open for food orders to go. https://www.facebook.com/BradsPlaceGreenfield/  (Will be closed April 4-11)

Brick & Feather Brewery, Turners Falls

Internet Orders at https://my-site-100708-105399.square.site/  No cash. For pick-up days/ times visit: www.brickandfeatherbrewery.com

Bueno Y Sano, South Deerfield

Take out only. Please call in your orders. (413) 665-4241.  Bueno Y Sano mobile app is does not cover the South Deerfield location. Phone in only. Delivery Express and GrubHub are also options in Western MA. Order Bueno cards online at buenoysano.com 

Cameron's Winery, Northfield

Open for Wine and Cider Bottle sales and Take-out Charcuterie Boards, Soups, Salads. Orders shoul be called in ahead for food. (413)225-3247. Hours:Tuesday and Wednesday 12 to 5, Thursday 12 to 7, Friday and Saturday 12 to 9 and Sunday 12 to 4pm. Closed Mondays. http://www.fruitwinegifts.com/ or https://www.facebook.com/Camerons-Passion-for-Wine-Making-285566198170493

Catamount Storage, Shelburne Falls

Most of the unit rental process can be done online or on the phone, with a visit to the office needed only to sign the agreement and take first payment.  413-489-3090, or This email address is being protected from spambots. You need JavaScript enabled to view it..

CeCe’s Chinese Restaurant, Turners Falls

Take-Out Orders and Delivery (fee applies), Order from the website at www.ceceschinese.com

Centennial House Bed & Breakfast, Northfield

Temporarily closed.  Check for details https://www.facebook.com/VacationFunInNorthfield/. Website https://www.thecentennialhouse.com/

Children's Advocacy Center

When the stress of parenting becomes too much, turn to the Parental Stress Line for support and guidance. A 24-hour hotline, the Parental Stress Line is staffed by trained volunteer telephone counselors who care and are concerned about the preservation of families. 800-632-8188 Visit their website. Cacfranklinnq.org 

Ciesluk's Market, South Deerfield

Open for business. Also offering special cookie decorating kits for kids for at  home activity. https://www.facebook.com/ciesluksmarket1/.

Classic Kitchens

Scheduling all new site visits and in person appointments on the afternoon of April 7th and beyond. Will re-evaluate this date as more details unfold. If you cannot reach them at the Showroom number 413-774-4714, try the business cell phone 413-834-9219, that will be closely monitored. If you have any concerns about the status of a current project, please email your designer or Emily directly at This email address is being protected from spambots. You need JavaScript enabled to view it..  https://www.classic-kitchens.com/

The Country Creemee, Turners Falls

Take-Out, Outdoor Seating! 11am-6pm

Comcast Xfinity

Xfinity WiFi hotspots across the country will be available to anyone who needs them for free for the next 60 days – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser. Also offering unlimited data to customers for 60 days for no extra charge. Also, no disconnects or late fees. https://www.xfinity.com/prepare

Deerfield Inn, Deerfield

Temporarily closed. https://www.deerfieldinn.com/

Diemand Farm, Wendell

Offering temporary curbside pickup and delivery service of a limited number of food items.  https://thediemandfarm.com/curbsidedelivery 


Eversource is taking measures to alleviate any financial concerns its customers may face: Suspending customer disconnections for nonpayment, assisting customers with financial programs, such as setting up a payment plan, reminding customers to download the mobile app which allows customers to check their account, pay their bill and much more at their convenience . https://www.eversource.com/content/wma/residential/safety/protect-yourself/responding-to-covid-19 

The Farm Table, Bernardston

Temporarily closed.

Federal Street Books, Greenfield

In-store shopping is suspended but online shopping available at https://federalstreetbooks.com/. They’ll deliver Greenfield online orders direct, and ship the rest. They’re happy to personally select titles for you or to search their inventory of 18,000+ in-store titles. If you select “grab bag” online, for $5/each they’ll pick out a book you might like based on whatever info you give them about your favorite authors, genres, or titles! https://federalstreetbooks.com/products/grab-bag

Floral Affairs, Greenfield

Closed until further notice. 413-376-4233 http://bit.ly/2xOYmvO and https://www.floralaffairsofgreenfield.com/

Florence Bank

Bank branches closed. Online banking offered https://www.florencebank.com/covid-19

Foxtown Diner, Shelburne Falls

Closed until further notice

Ford and Toyota of Greenfield

Service and Parts departments are open. Monday - Friday 7:30am-1:30pm Saturday - Per diem (PLEASE CALL FOR HOURS or To schedule an appointment 413-773-5455) Offering no-contact pick up and delivery for all Franklin County, Parts and Service.  https://www.fordofgreenfield.com/

Franklin Community Coop - Green Field's Market and McCusker's Market

Offering curbside pickup. Green Field's Market orders must be received by noon each day and McCuskers ordering hours are 11-1.  Important details here.

9am-10am will be 60+ or immune compromized ONLY at Green Fields Market. Shoppers may enter through the front door only (but may exit out the back door) at that time. Regular hours will be 10am-7 pm for all other shoppers The market will be closed from 2-2:30 for cleaning daily. Closed on Sundays from 3/18 onwards. McCusker's Market hours will be 11am - 6pm Monday-Sunday for all shoppers at this time, until otherwise noted.

All seating/dining areas at Green Fields Market and McCusker’s are closed along with the hot bar, salad bar, soup bar, and self-serve coffee stations at Green Fields Market. Public restrooms are also closed at this time as are self-service water bottle refill stations. Community meeting spaces are temporarily unavailable for gatherings until further notice. http://www.franklincommunity.coop/

Franklin County Community Development Corp.

Open to support small businesses. Direct loans and help applying for Federal and State loan programs. Grants available to retail businesses supplying healthy food in low-income communities. Staff is working remotely. Please go to website for email addresses.  Western MA Food Processing Center is open on a reduced schedule. FCCDC is providing deferments to borrowers and tenants. www.fccdc.org or leave message at 413-774-7204.

Garden Cinema, Greenfield

Closed until at least April 17th. http://www.gardencinemas.net/

Gianni Fig's, South Deerfield

Open for take out from 5pm to 8pm as well as delivery. ( 413) 350-5940. https://www.giannifigs.com/   https://www.facebook.com/giannifigs/

Great Falls Harvest, Turners Falls

For Take-Out and Groceries call: 413-863-0023, Pick-up Between 5-7pm, https://www.facebook.com/greatfallsharvest/

Greenfield Cooperative Bank

Limited access to branch locations.  Locations and details here.  Online banking offered. https://www.greenfieldcoopbank.com/.  Providing a “Payment Holiday” for existing GCB customers who have a portfolio loan at GCB to defer making their monthly payments coming up in April and May for up to 60 days. Details here.

Greenfield Farmers Cooperative 

Open for business and constantly restocking

Greenfield Gallery, Greenfield

Not open for gallery viewing. Please call directly regarding framing and other services. Gift cards are available for sale by phone.  413-772-9334 Cell: 413-824-7443. https://www.facebook.com/TheGreenfieldGallery/

Greenfield Savings Bank

Deferring up to 90 days residential mortgage and lines of credit payments for customers who have been impacted by COVID-19. No fees and will not affect your credit. 

Also offering low contact banking options: Mobile Banking 24/7 including transfers, check deposit, balances, bill pay, and more. Atms and online banking.
Customer Service Center at 413-774-3191: 7 am – 7 pm Monday – Friday and 9 am – 3 pm on Saturdays — transfers, loan payments and other transactions. Telephone Banking at 413-774-1062. https://www.greenfieldsavings.com/covid-19

Greenspace CoWork, Greenfield

May offer some services. Call 413-224-6961 to verify. https://greenspacecowork.com/

Hager's Farm Market, Shelburne

Market is open including grab-n-go items. Grill/restaurant portion of the business not available at this time. 413-625-6323. https://hagersfarmmarket.com/

Hamel's Creative Catering

Boxed Lunches will be available with a 48 hour notice to deliver to your work place starting Thursday April 2nd. 15 person minimum. All boxed lunches comes with your choice of sandwich, salad, cookie or Brownie, canned soda or bottled water, chips & pickles. For menu and to order please email: This email address is being protected from spambots. You need JavaScript enabled to view it.  https://www.hamelssummitview.com/


Halo Couriers

Open for delivery of grocery, pharmacy runs, and other resupply goods. Now accepting curbside pickups for customer delivery in the Greenfield area. Fully
insured/contactless drop & run service only. Please call (413) 426-4620 for more info. https://www.halocouriers.com

Hawks and Reed Performing Arts Center

Closed until further notice. https://www.hawksandreed.com/

Hearty Eats Online Store, Shelburne Falls

Full of Fresh Fruits and Veggies. Online grocery store providing the online ordering and curbside pickup. Working to set up a delivery service. https://hearty-eats.square.site/#frmPxA

Historic Deerfield

The museum is delaying its opening day of daily operation to Friday, May 15. Opening day will feature the museum’s first annual Heritage Breed Sheep Festival.The Flynt Center of Early New England Life is now closed and will re-open for the season on May 15.
The Memorial Libraries are closed to the public and will re-open on May 15.
The Deerfield Community Center is closed for use and rental to the public and will re-open on May 15.

Historical Society of Greenfield

Closed until May 9th.  No tours, visits, or research. Updates here. https://www.facebook.com/HSGreenfieldMA/

THE HIVE, Greenfield

Community events cancelled until further notice. https://www.hivemakerspace.org/

Hope & Olive, Greenfield

Closed until further notice. If you would like to get a hold of them, please call 413-774-3150 or email-
This email address is being protected from spambots. You need JavaScript enabled to view it.

Institute for Wild Med

Conducting CPR and First Aid Courses and test-outs using a virtual platform. People who need to be certified or recertified can contact them at This email address is being protected from spambots. You need JavaScript enabled to view it. to set up a private or group virtual training program. All course prices are on a sliding scale. www.instituteforwildmed.com

The J. F. Allen Company, Shelburne

Open 8:00-5:00 M-F for Mercedes Parts, Service & Repairs. Please call before stopping by. The front door will be locked to control contact with others as we try to stay healthy while we are here. (413) 625-9256 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Karen Adams Accupuncture

Call about availability of acupuncture and herbal remedies. 413- 768-8333 Will deliver. https://karenadamsacupuncture.com/  Helpful video here.  https://www.facebook.com/karenadamsacupuncture/videos/2275909519378715

Koch’s automotive

Call for repairs and towing at this time. 413-773-9043

The LAVA Center, Greenfield

March events canceled. April events TBD.. This email address is being protected from spambots. You need JavaScript enabled to view it. or (413) 512-3063 for info. Visit https://www.facebook.com/theLAVAcenter/ for possible online events.

Lisa's Cleaning Service

Call regarding cleaning, packing, decorating, and organizing services in Franklin County.  413-834-8737, email This email address is being protected from spambots. You need JavaScript enabled to view it., or visit https://heathlisa50.wixsite.com/lisashousekeeping

LOOT found + made, Turners Falls

Temporarily closed. https://www.facebook.com/loottheshop

Lundgren Honda of Greenfield

Will meet you at your home or place of business for a test drive or arrange to pick-up and drop off your vehicle for service with a confirmed appointment. https://www.lundgrenhondaofgreenfield.com/

Mackin Construction

Open for heating oil delivery, as well as gravel,stone sand etc. pickup & deliveries. Payments accepted by phone, mail or through previously arranged credit. Oil office 413-773-3622, Gravel Pit office 413-774-1285

Magical Child, Greenfield

Free, local, non-touch delivery. Will drop off items on your porch or designated area (within reason). Not an immediate delivery, They are at the store Mon-Sat 10-4 then will do a round of drop offs & mailings each day. Curb side pick up during the 10-4 hours if you need something right away or are out for groceries or other necessities. Call 413-772-2186  For orders & delivery possibilities.  https://www.facebook.com/Magical-Child-98869062262/. Call for other services. 413-772-2186.

Magpie Woodfired Pizzeria, Greenfield

Closed https://www.facebook.com/MagpieWoodfiredPizzeria

Manny's Appliances

Call for status (413) 772-0113

Martin's Farm Compost

Possibly open for soil ready to be loaded and or delivered to you. (413) 774-5631  https://martinsfarmcompost.com/

Memorial Hall Shelburne Falls

Met Opera will offer “Nightly Met Opera Streams,” a free series of Live in HD encore presentations streamed on the Met's website during its closure through March 31 due to coronavirus concerns. Each encore will begin at 7:30 pm and will remain available via the homepage of metopera.org for next 20 hours. https://shelburnefallsmemorialhall.org/

Mesa Verde, Greenfield

Offering food takeout 11:30 am - 8 pm Monday - Saturday. Also through DoorDash. https://mesaverdegreenfield.com/

Meineke Car Care

Open Monday-Friday. Drop off or they can pick up your car. 413-774-6056 closing Saturdays for a couple weeks.

Millstone Farm Market, Sunderland

The store is open and restocked with most essentials including bread, eggs, dairy, and most grocery items. Working to keep the meat case stocked with their regular items. Curbside pickup offered. https://www.facebook.com/millstonefarmmarket

Montague WebWorks, Greenfield

Now offering e-commerce options. Open for business via phone and Zoom, or in-office by appointment -- 413-320-5336 -- https://MontagueWebWorks.com

Mowry & Schmidt, Inc., General Contractor

Open and can be reached at 413-773-3176. http://www.mowryandschmidt.com

Namaste Indian Restaurant, Greenfield

Offering curbside service along with regular delivery and take out. For curbside delivery, delivery to your house or place of work or pick up please call them  413-325-8232 as well as for any questions. https://www.facebook.com/namastegreenfield

New Fortune Chinese Restaurant & Sushi Bar

Open for takeout and delivery 11am-9pm seven days a week, (413)772-0838 http://newfortunema.com/

Northeast Solar

Implementing special safety measures. Installation schedule will be pared back, but will continue to operate and will try to stay on schedule. Office will be working remotely but will continue customer service. http://northeast-solar.com/

North Village Smokehouse, Miller Falls

Take Out on Weekends only. https://www.northvillagesmokehouse.com/food

People's Pint, Greenfield

Closed until at least April 6th.  Check facebook for updates. https://www.facebook.com/ThePeoplesPint/

People's United Bank

Branches closed. Online banking offered. Check here for other services offered. https://www.peoples.com/security-center/message-regarding-coronavirus

Pete's Seafood

Operating from 11am-7pm for take out only which will be available at the side window for pickup. Closed Sunday and Monday. Feel free to call ahead on orders and pay with credit card over the phone to minimize surface touching. Orders can be ready within 10 minutes and for a specific time if needed. https://petesseafood.com/

Pierce Bros. Coffee Roasters, Greenfield

Taking orders for parking lot pickup, delivery. 413-774-2100. https://www.piercebroscoffee.com/

Pine Hill Orchard Farm Store, Colrain

Open daily from 9am-6pm. Offering select takeout options and sliced to order Boars Head meats and cheeses from 11am-2pm. Grab and go salads and wraps, bakery, and coffee available along with apples, cider, beer, wine and more! Closed 3/23-3/25 but will re-open 3/26 https://pinehillorchards.com/

Piti Theater

11th annual SYRUP Festival is not happening on March 29 and will either be canceled or rescheduled depending on how things evolve. And the culmination of the six month Valley Playwright Mentoring program where teens transform their experiences into a performance scheduled for April 18 in Greenfield is moving into podcast mode. https://ptco.org/

Planet Fitness


Polish National Credit Union

Branch lobbies will be closed as of Tuesday, March 17, 2020 until further notice. Only Drive-Up services will be available at the following locations found here: https://www.pncu.com/covid-19/

Power Down Debt

Offering support to people and addressing their financial concerns during this difficult time. Offering free virtual meetings and phone consultations to meet with a financial expert about topics like “What to do about your 401k, 403b or other savings” “Steps you can take to make ends meet in a financial crisis” “How to create a budget that works?” “Organizing important documents” etc. https://www.hugyourstudentdebt.org/ and http://www.powerdowndebt.com/ .

Red Fire North, Montague

Offering Red Fire Farm vegetables and greens, natural groceries, bulk foods, local dairy and eggs, natural whole grain breads and baked goods, and pizza. Call in or email orders for parking lot pickup. Delivery may be available in the future. Check website to stay posted. www.redfirenorth.com. Tele - 413-367-3071. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.. Hours: Wed - Sun, 10-6.

Renaissance Builders

Estimates or work in occupied buildings suspended but continuing work outdoors and in unoccupied buildings. http://www.renbuild.net/

The Rendezvous, Turners Falls

Temporarily closed. 413-863-2866.  https://www.facebook.com/rendezvoustfma

Richardson's Candy Kitchen

Offering mail order and curbside pickup. 413-772-0443. http://www.richardsonscandy.com/candy/

Rise Above Bakery, Greenfield

Working on an online ordering system with curbside pickup and free delivery for Friday March 20th with more offerings each week. https://rise-above-bakery.square.site Check facebook for updates https://www.facebook.com/riseabove413 

Roundabout Books, Greenfield

Storefront is closed but offerring free shipping on all orders, curbside pickup,  shopping from inventory on website: www.roundaboutbookstore.com and shopping by phone: 10am - 5pm M, T, Th, F

Ryan & Casey Liquors, Greenfield

Offering door service. Stop by and they will grab your order for you. They strongly encourage calling or messaging ahead so they can process your order more quickly. This is temporary. 413-772-6585. https://ryanandcaseyliquors.com/
Mon - Sat 8am - 11pm
Sun 10am - 9pm

Sandri Convenience Stores



SCORE has suspended Face to Face mentoring sessions. Mentors can meet online in one of the Zoom Rooms. https://westernmassachusetts.score.org/

Second Street Baking Co., Turners Falls

Take Out Only, 6:30am-2pm. 8am-2pm Sunday. Closed Mondays and Thursdays, https://www.facebook.com/2ndstreetbakingco/

Sensible Sort Professional Organizer

Suspending in home sessions thru April 6th. Available for virtual organizing sessions and coaching. https://www.sensiblesort.com/blog-1

Shady Glen Restaurant, Turners Falls

Take Out, 8am-1pm, Call (413) 863-9636

Silverscreen Design

Showroom closed. Order online. www.silverscreendesign.com 

Small Business Development Center

Face-to-face meetings have been paused for the time being, but they will continue to offer business advisory services via phone or video.  New client Request for Counseling form.  Existing clients email This email address is being protected from spambots. You need JavaScript enabled to view it.   https://www.msbdc.org/wmass/

Stone Soup Café

Continues to serve a hot - made with lots of love and safety precautions too - meal every Saturday. The Café has moved to a pickup or delivery only service. Pickups are done from noon until 1:30pm on Saturdays in the Hope Street alley right next to the church building. Meals can be RSVP'd at http://bit.ly/need-meals . They are making extra meals for community members who cannot RSVP. Volunteer opportunities for delivery drivers and onsite workers. Great safety protocols in place for all.

Subway Sandwich Shops

Open for take-out. North Greenfield - 413-774-5999 and Turners Falls 413-863-2363

Taylor's Tavern, Greenfield

Pickup, curbside & delivery in Greenfield 11:00 a.m. until 8:00pm.  (413) 773-8313

Thai Blue Ginger, Greenfield

Open for take-out and delivery.  Order online https://bit.ly/2QkFewd. Also visit facebook page for updates https://www.facebook.com/ThaiBlueGingerGreenfield

TD Bank

Greenfield location open MON-FRI: 9:30 a.m. – 1 p.m. (Lobby)* & 9:30 a.m. – 4 p.m. (Drive-thru) | SAT: 9:30 a.m. – 1 p.m. (unless normally closed) | SUN: Closed
*The first hour of full-service store operations and Customer appointment bookings will be set aside for seniors and those most at risk for COVID 19, as outlined by the CDC.Open. Online banking offered. https://www.td.com/us/en/personal-banking/COVID-19/

Terrazza Ristorante

Quarantine menu now available at https://terrazzagreenfield.com/sample-page/  Will deliver from 11am - 8pm 7 days a week. Call 413-772-0970

TommyCar Auto Group

Temporarily closed showroom doors on Tuesday, March 24th at 12noon with plans to reopen on Tuesday, April 7th. Service Department is designated as an essential business and will remain open.  https://www.volvocarspioneervalley.com/statement-addressing-covid-19.htm

Turners Falls Pizza House, Turners Falls

Take-Out and Delivery Orders call: (413) 863-8000. See the menu at www.turnersfallspizza.com

United Way of Franklin County

20th Annual Art & Leisure Auction Will be Held Online. View current inventory of items on the Auction website. 

Upper Bend Cafe

Temporarily closed. 

Vehicle Inspection Center, Greenfield

Closed until mid April. This email address is being protected from spambots. You need JavaScript enabled to view it. https://vicinspections.business.site/

Williams Farm Sugar House, Deerfield

Restaurant. Call regarding store hours 413 -773-5186. http://williamsfarmsugarhouse.com/

The Wok, Greenfield

Open for food takeout https://www.facebook.com/The-Wok-Restaurant-297486028234/ and http://www.thewokrestaurant.com/

World Eye Bookshop, Greenfield

Temporarily closed. Call for other services. 413-772-2186.

wTe Recycling, Greenfield

wTe Recycling is open to industrial suppliers only, no private customers to be served until further notice. Open regular days/hours Monday - Friday, 7am - 4pm. 413-772-2200

Yankee Candle Village

Closed.  Online shopping only https://www.yankeecandle.com/south-deerfield-village

YMCA of Franklin County

Closed until at least april 7th.  Will be developing online group excercise offerings.  https://your-y.org/ymca-coronavirus-updates/


Pushing their start date to at least April 18th instead of April 1st. Offering flexible rescheduling options. Waiving fees for impacted guests booked between now and May 31st. who need to adjust plans. Cancellation insurance offered at the time of booking, for guests who would like the option of a refund (minus the insurance cost). A credit for 6 months will be offered for guests without cancellation insurance. call with questions. 800-523-7483. https://shop.zoaroutdoor.com/

To support small businesses in western Massachusetts during this unprecedented time, Common Capital and the Franklin County CDC are working together to provide assistance to businesses affected by COVID-19.  Please see more here.

We're here to help. The Franklin County Chamber of Commerce is deeply concerned for the well-being of our member businesses, their employees and their families. While we have closed our office to the public as recommended, we are very much still here to serve each and every one of you.

At this time we can best serve as a vehicle for information that will help local businesses and residents find the services they may need while also providing important links to resources that can assist businesses during these unprecedented times. Thanks to the hard work and diligence of Lisa Davol, our website is constantly being updated with important information. Please visit frequently to stay current with information about how local businesses are adapting to the COVID-19 situation . And please let us know if there is a message your business would like to get out to the public, we are happy to help with that.

I am staying in touch with local officials and legislators about various programs and relief efforts that will be helpful to both businesses and individuals. I am also here to serve as a voice for our business. If your business has specific needs at this time that I can help relay to legislators please let me know. I have been able to do that for several businesses already and I can tell you that our local delegation is ready and willing to listen and help.

I have had the chance to speak with many business owners over the last few days. While there is certainly some fear and uncertainty out there, I also hear determination and resilience in their voices. I am endlessly impressed by small business owners who are working tirelessly to retain their employees or trying to creatively adapt their business to allow them to continue to serve their customers under difficult circumstances. I am respectful of those businesses that have made the difficult decision to close temporarily. We see you, we appreciate you, we support you.

Marian, Lisa and I remain readily available to help you. We are working to keep our Chamber programming going as best we can. At this time, we will still offer information on the importance of the Federal Census via a Facebook Live video featuring Representative Paul Mark, please watch for details on that soon. We will make determinations about April programming soon. We hesitate to cancel our events too far out due to an abundance of optimism.

Marian and Lisa, as always, have been great sources of knowledge, steadfast and hard working colleagues, and have provided an avalanche of compassion and kindness during this time. We are all so blessed to have them on our team. Please contact us if there is anything we can do to assist you. I can be reached by cell at 413-575-2608 or email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Lisa can be reached by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Marian will be checking voicemail at 413-773-5463 and can be emailed at This email address is being protected from spambots. You need JavaScript enabled to view it.. We're all in this together and we are more committed than ever to support you in any way possible.

We want to recognize the efforts of so many who have been called upon to respond during this crisis. Healthcare workers and first responders who are putting themselves in harms way to make sure that we are cared for. Truck drivers and grocery store employees who are working countless hours under trying circumstances to make sure the rest of us have the food and supplies we need. Public health officials and elected leaders who are working tirelessly to communicate important information in a timely and responsible manner. Social workers and social service agency employees who are looking after the most vulnerable among us. Teachers who have had the rug pulled out from under their feet but are finding creative ways to keep their students engaged and learning. All of you are amazing. You are our heroes. Thank you from the bottom of our hearts.

In closing, we urge all of you to follow the recommendations from our State and Federal leaders in an effort to reduce both the impact and longevity of the COVID-19 situation. Stay healthy, care for your loved ones, help a friend or neighbor, and know that better days are ahead.

Below are some helpful resources we have compiled



Paycheck Protection Program

Designed to help small businesses keep their workforce employed. The new loan program will be available retroactive from Feb. 15, 2020, so employers can rehire their recently laid-off employees through June 30, 2020.

CISA Emergency Farm Fund now open

Loans available for farms affected by COVID-19. CISA (Community Involved in Sustaining Agriculture), in collaboration with the FCCDC (Franklin County Community Development Corporation) and the PVGrows Investment Fund, announced today that its revolving Emergency Farm Fund is reopening on April 1st to aid Pioneer Valley farms that have been affected by COVID-19. Read more

Resources for Farmers 

Business Webinars

Unemployment Help from Franklin Hampshire Career Center

Teri Anderson, FHCC Director, wants you to know that the Career Center is helping people to file an unemployment claim if they are unable to use the State’s online system. FHCC knows that many people in our region don’t have access to a computer or the internet. FHCC is able to help them over the phone. The State’s virtual call center is not quite operational yet.


Eversource is taking measures to alleviate any financial concerns its customers may face: Suspending customer disconnections for nonpayment, assisting customers with financial programs, such as setting up a payment plan, reminding customers to download the mobile app which allows customers to check their account, pay their bill and much more at their convenience

Main Street Initiative Offering $2,000 Zero Interest Cash Infusion to Small Businesses Affected by COVID-19

MainVest Inc. announces phase one of the Main Street Initiative. Starting March 17th, they are offering a $2,000 zero-interest cash infusion to small businesses affected by coronavirus closures, in conjunction with fundraising campaigns to help businesses receive investment from their supporting communities. Learn more at mainvest.com/blog/MSI.

Greenfield Co-operative Bank Announces New Payment Option for Customers as a result of the Coronavirus (COVID-19) issues people are facing.

Michael E. Tucker, President & CEO of Greenfield Co-operative Bank and its Northampton Cooperative Bank division, was pleased to announce that our community bank board has approved a program to provide a “Payment Holiday” for existing GCB customers who have a portfolio loan at GCB to defer making their monthly payments coming up in April and May for up to 60 days. For eligible customers who wish to “Opt In”, there will be a simple form to complete. The payments usually due for April and May would simply be added to the back end of the loan term. Customers would then not have to make those payments until the end of the original term. The term would be extended 2 months to allow those payments to be made at the end of the original term.  Click here for the Payment Holiday Agreement Form

COVID-19 Fast Track Loan Program

To support small businesses in western Massachusetts during this unprecedented time, Common Capital and the Franklin County CDC are working together to provide assistance to businesses affected by COVID-19. 

Mass.gov resources

The Baker-Polito Administration has posted a list of resources and guidance for businesses impacted by COVID-19.

Massachusetts WorkShare Program

One of the state's primary tools to help small businesses avoid layoffs during a downturn. Offers an alternative to layoffs. Employees work reduced hours while collecting unemployment benefits to supplement their lower wages. Please feel free to share information about this resource with other employers. More information can be found here. " 

Small Business Association Coronavirus (COVID-19): Economic Injury Disaster Loan Program

The SBA will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. 

COVID-19 Response Fund for the Pioneer Valley

The Community Foundation of Western MA has started a fund to help with urgent and longer-term needs.

Grassroots Fund’s rapid response Seed grant program.

Available to grassroots groups. Up to $1,000. Grant applications must respond to a challenge or need in communities as a result of the COVID19 outbreak.

Opioid Task Force

Emergency resources for individuals and families struggling with opioid and substance use disorders and for the organizations that serve them.

CISA's COVID-19 Resources

Resource List for Food Businesses in Massachusetts 

Senator Jo Comerford's Resource Page

COVID-19 Resources for Artists

COVID-19 Resources for Franklin County Municipalities  

Commonwealth of Massachusetts COVID-19 Page  

Center for Disease Control


Updated Massachusetts COVID-19 Legislation

Franklin Regional Council of Government’s resource page 

U. S. Travel Association Efforts

Cares Act Overview/USTA
Emergency stabilization fund 
Economic recovery loans
Business interruption loans
Express loans
Debt relief
Tax relief
Airport grants

The Franklin County Chamber of Commerce is dedicated to keeping our local dollars local and to support that mission, we are proud to announce the Franklin County Chamber of Commerce Gift Card program.

The Franklin County Chamber of Commerce is dedicated to keeping our local dollars local and to support that mission we are proud to announce the Franklin County Chamber of Commerce Gift Card program.

At our June 28th Annual Election and Legislative Breakfast, we were delighted to welcome Senator Jo Comerford, Representative Paul Mark, Representation Susannah Whipps, Representative Natalie Blais and Jon Gould of Senator Adam Hind's office. Our delegation is a strong voice for Franklin County at the State House and we are grateful for their hardwork on rural issues including education, transportation, health care and workforce development. 

By Diana Szynal

June is a big month here at the Franklin County Chamber of Commerce. On June 21st we will be holding our annual Legislative Breakfast and will welcome all members of the Franklin County delegation to address our membership. The breakfast will be held at 7:30 a.m. at Eaglebrook School in Deerfield. We look forward to hearing from our representatives and senators about their legislative priorities, specifically those that affect our local economy and regional tourism.

2019 green river festivalNamed one of “fifty essential summer music festivals” by The New York Times, Green River Festival celebrates thirty three years with three days of music: a spectacular lineup of over 40 acts on four stages, the best in local food, beer and wine, handmade crafts, a wide array of kid's activities, camping, and hot air balloon rides and a balloon illumination, for Western Massachusetts' largest outdoor event of the summer. This is the only music festival in the country that features hot air balloons.

This year's festival takes place July 12-14 on the grounds of Greenfield Community College. Chamber members get a discounted rate.  This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.

Read more about the festival here.

By Diana Szynal

This week the Massachusetts Office of Travel and Tourism (MOTT) will roll out the FY2020 Tourism Marketing Grant application. Many local businesses and residents don't realize the Franklin County Chamber of Commerce also serves as the Franklin County Regional Tourism Council (RTC). Being an RTC means that the Chamber applies for and manages a state grant designed to promote tourism in the Commonwealth. Here in Franklin County we have identified our best tourism assets as outdoor recreation, craft beverages and arts and culture with our target market being within a day's driving distance.

February Theme for Franklin County Chamber of Commerce’s 100th Anniversary: Business and Community Partnerships with High Schools

Partnership Puzzle Concept 150x150 1This month’s #FCCC100 theme explores the ways we can partner with Franklin County public and private high schools. We will host a special breakfast panel with school representatives and businesses, hold a workshop on specific related opportunities available, feature a school – community resource page on our website, along with other activities.

2019 is the Franklin County Chamber of Commerce’s 100th Anniversary year and we are dedicating each month to a theme of importance for Franklin County. We kicked off the celebration with a breakfast featuring veteran Greenfield Recorder reporter, Richie Davis, who discussed the history of Greenfield Board of Trade, which became incorporated in 1919 as Greenfield Chamber of Commerce. He included some relative info about circumstances locally and globally and share highlights of news items over his past forty years reporting for The Recorder. We also honored members who have been with us for 100 years including Eversource Energy, Berkshire Gas, Wilson’s Department Store, WHAI, and the Greenfield Recorder.

The Berkshire Gas Company (“Berkshire” or the “Company”), in consultation with the
Massachusetts Department of Energy Resources (“DOER”), is making available grant funds
(“Settlement Funds”) in the aggregate amount of one million dollars ($1,000,000). The Settlement
Funds will be allocated for jobs, economic development, or alternative heating programs for
municipal owned buildings, low-income and moderate-income residential consumers, or
residences or businesses impacted by the Berkshire moratorium on new or expanded gas service
interconnections, as determined by DOER.

2018 image

Vendor and sponsorship opportunities are now available for the Northwest New England Home Show March 16-17 at Franklin County Tech School.  Franklin County Chamber of Commerce members get 10% off booth fee. More info at the links below.  Contact Alison at This email address is being protected from spambots. You need JavaScript enabled to view it. for details.

Exhibitor Packages

Registration Form

Sponsor Packages


Millers River Erving Laura Herbert crop

Head to Franklin County and leave life behind for the afternoon or weekend. Take to the rolling hills, lush river valleys, and charming towns of western Massachusetts to unwind. Here are eight transcendent views to start you off.  Read more

“Our Chamber membership is one of the important ways that we place value on our relationships with other business owners and with our community. “ Bruce Lessels, Zoar Outdoor
“Chamber membership helps keep my staff in contact with the local business community through their seminars and events.” – Michael Tucker, Greenfield Cooperative Bank
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